Shipping policy

Shipping Policy

Sprinkle and Sour

At Sprinkle and Sour, every candy bag is carefully prepared, packed, and shipped with a little extra sweetness! 🍬💕

Order Processing

All orders are prepared and processed within 1–2 business days, excluding weekends and holidays.

During busy periods, special promotions, or high order volumes, processing may take slightly longer. We will do our best to communicate any significant delays.

Shipping Rates & Delivery Times

We currently ship throughout the United States.

  • Standard Shipping: $8.00 — Estimated delivery within 3–5 business days after shipment.

  • Free Standard Shipping: Available on orders of $70.00 or more.

  • Express Shipping: $15.00 — Estimated delivery within 1–2 business days after shipment.

Shipping times are estimates and do not include our 1–2 business day order processing period.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Shipping Delays

While we work hard to get your candy to you quickly, delivery delays may occasionally occur due to carrier disruptions, weather conditions, holidays, or other circumstances outside our control.

Warm Weather & Candy Care

Candy may be sensitive to high temperatures during transit. We take care when packaging orders, but cannot guarantee that products will remain unaffected by extreme weather conditions.

If your candy arrives damaged or in unsatisfactory condition, please contact us so we can review the issue.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible.

We will do our best to accommodate address corrections before shipment, but cannot guarantee changes once an order has been dispatched.

Lost, Missing, or Damaged Packages

If your package is lost, arrives damaged, or is marked delivered but cannot be located, please contact us with your order number and relevant details.

We will review the situation and assist with an appropriate resolution.

Contact Us

For shipping questions or order concerns, please contact Sprinkle and Sour using the contact information provided on our website.

Nothing in this policy limits rights provided under applicable consumer protection laws.