Return & Refund Policy

Sprinkle and Sour

At Sprinkle and Sour, every candy bag is prepared with care and a little extra sweetness!

Returns & Exchanges

Because our products are edible and our candy bags are customized to your selections, all sales are generally final. We do not accept returns or exchanges for changes of mind, personal taste preferences, or incorrectly selected candy choices.

Damaged, Incorrect, or Missing Items

We want every order to arrive just right!

If your order arrives damaged, contains incorrect items, or is missing something, please contact us within 48 hours of delivery, if possible.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging, if applicable

We will review your concern and determine an appropriate resolution, which may include a replacement, store credit, or a full or partial refund.

Order Cancellations

Because candy bags are prepared to order, cancellation requests must be submitted before your order has been prepared or shipped. Once preparation has begun, we may be unable to cancel your order.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Contact Us

For questions or concerns about your order, please contact Sprinkle and Sour using the contact information provided on our website.

Nothing in this policy limits any rights or remedies provided by applicable consumer protection laws.